In an effort to provide new opportunities to engage and treat overdose patients with substance use disorders, Bridgewell and North Shore Medical Center (NSMC) have teamed up to provide recovery coaches to every person treated for an overdose in the emergency room at NSMC Union Hospital in Lynn and NSMC in Salem.
Bridgewell’s Recovery Coaches provide round-the-clock emergency response services. NSMC staff call Bridgewell’s recovery coaches as soon as an overdose case appears at the hospital. The recovery coaches establish a relationship with the overdose patient immediately in the hospital and begin discussions about options for treatment. All recovery coaches complete a state certification and training process.